I used to make frequent trips to Tower Records in Cherry Hill, N.J. In the summer of 2006 it was announced that they would be closing for good. It was right around the time that Syd Barrett died. It left a void in my life . It was fun shopping in Tower discovering rare import cd's. I also spent a fortune purchasing from Tower Mail order. It was a breeze ordering from customer service by phone. Many cd releases that were about to go out of print ...were sometimes in stock at a Tower Records warehouse. A customer service employee would check the stock situation of several Tower Records warehouses in the U.S. and England. They might say..."Well the Florida warehouse appears to not have any , but the Piccadilly Circus store in England has one copy left" "Hold on sar and I will contact them and have it shipped to you" That's great service clocking in a little over 5 minutes of phone time and getting results. I remember sales people calling ME back and informing me that there was a copy left in a certain warehouse. Maybe they didn't have that info when I called...but 10 minutes later the phone would ring and sure enough they had found a listing of one or two copies left in a Tower store or warehouse. It was excellent service.
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