Since day one last year when it was installed, it has not worked right. After four trips from their installers, it now works worse than it did before they replaced boxes and cables.
Audio glitches, sort of like corrupted digital files, that sound like garbled echoes. It skips to live television when I unpause it many times. It skips in programs I'm watching, sometimes up to two or three minutes ahead for no reason. I set the DVR to record a program, The Talking Dead, first run, and it doesn't record the first run it records it later in the evening and I've set this program up twice, deleting the original setup yet it still records the program at the wrong time.
If they can't fix it, and there's no settings I can find that would affect anything I'm dealing with, what the hell do I do? I'm tempted, if there's no contract(not sure as it's not my house or my deal) to go back to Dish. At least there the only problems I had were DVR's going out every six months to a year. I never had these kinds of problems just trying to watch tv with Dish.
Just right now as I'm typing a message came up and said the internet isn't connected, which it is. First time I've ever seen that message come up. I cannot watch On Demand as it cannot connect to the server, which is itself. As far as I know, the server isn't referring to the net or at least that is what one of the tech's told me. That's only for Pandora, Youtube, etc.
In the front room it is supposed to display the telephone number when the phone rings. It comes up unavailable with 000-000-0000 and it never did that before they replaced the box. All the other problems have gotten worse in the last month since the box and cables were replaced or fixed.
I used to install these thing so I'm not ignorant of how they work and I can find no settings that will help. A couple of audio settings that do nothing to fix my problems. Nothing else would help with the skipping or the nonexistent phone numbers.
Anyone got any help? I don't see how getting another tech out here to replace a "brand new" refurbished box will help.
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